Contact Real Money Online Casinos
Written and edited by Megan Harper · Updated July 2026
We read everything sent to the three addresses below. Pick the one that matches your reason — it reaches the right person faster than a general enquiry — and include the page URL if your message is about something we published.
Where to send what
| Reason | Include | We aim to reply in | |
|---|---|---|---|
| Factual error or out-of-date offer | editorial@missjulia.com | Page URL, the exact passage, a source we can check | 3 business days |
| Broken link or a page that will not load | editorial@missjulia.com | Page URL, your browser and device | 5 business days |
| Complaint about this site | editorial@missjulia.com | What we got wrong and the outcome you are looking for | 10 business days |
| Privacy or data request | privacy@missjulia.com | The request you are making and enough detail for us to locate any data | 30 days |
| Operator or partnership enquiry | partners@missjulia.com | Brand, licensing jurisdiction, states accepted, programme contact | 10 business days |
Reporting a factual error or an out-of-date offer
This is the message we most want to receive. Bonus terms, wagering multipliers, minimum deposits and restricted-state lists move without notice, and an operator changing its terms does not send us an email about it. If a figure on this site no longer matches what the operator publishes, tell us and point us at the operator's current terms page. We correct confirmed errors on the page itself and update the review date rather than removing the claim quietly. Our full testing method and corrections policy explains what we check and how we score it.
Privacy and data requests
Access, correction, deletion and opt-out requests go to privacy@missjulia.com, which is monitored separately from editorial mail. We will ask for enough information to locate any data associated with you, and we will not use what you send for anything other than answering the request. What we collect, and why, is set out in our privacy policy and cookie notice.
Operator and partnership enquiries
Programme and brand enquiries go to partners@missjulia.com. We do accept commercial relationships, and we disclose them. What we do not accept is influence over a finding: no operator sees a review before publication, no operator can pay for a score, and no payment removes a failed withdrawal test or a hidden bonus term from a page. If your programme cannot work on that basis, please do not get in touch.
Complaints about this site
If you think we have been unfair, inaccurate or misleading, send the detail and we will review it against the source material. If we were wrong, we correct the page and say so. If we stand by what we published, we will tell you why and show you the source we relied on.
What we cannot help with
- Account disputes, blocked accounts, failed verification or a withheld withdrawal. These have to go to the operator's own complaints process, and then to the regulator named in its licence. We cannot release funds or reopen an account.
- Legal advice. We can point you at the statute and the regulator's own published position in our legality guide, but we cannot tell you whether something is lawful for you.
- Bonus claims on an operator's site. If a code did not apply, the operator's support team is the only party that can fix it.
- Gambling counselling or crisis support. We are not qualified for this and will not attempt it. Confidential help is available 24/7 — the North Carolina and national routes are on our responsible gambling page.